Our exchange procedure in 3 steps:
1. Fill in the size exchange form
Provide the following information:
• Order number
• Product(s) concerned
• Desired size
Fill in the size exchange form here.
2. Receive the return instructions
Within 24-48 hours, our team will send you:
• The prepaid return label
• The packing instructions
• Confirmation of the new size
3. Send your item back
• Print the return label
• Pack the item carefully
• Drop the parcel off with the carrier
Exchange range: You can exchange your item for a size up to ±2 sizes from your original size.
Example:
Size ordered: M (42)
Possible exchange sizes: XS (40), S (41), L (43), XL (44)
One exchange per order (except in the event of an error on our part): include all the items to be exchanged in a single request.
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